Field Service Management Software, Open Source: Zorderz

Zorderz is open source field service management software for WordPress. Most businesses already use good tools. The trouble is that those tools do not live in one place, and none of them know how to talk to each other. Zorderz is the hub, and the toolbox, that connects the services your business already pays for and puts them inside one app your team will actually want to open.

Out of the box, Zorderz is a blank slate

Out of the box, Zorderz is ready to be customized with your own business’s products, services, employees, routes, and customers. Whatever you call the things in your business, the system gives you a place to name them, categorize them, and let them interact with each other. The point of a field service management platform is that the work, the people, and the money all show up in the same place, under your own words for them.

Rules that follow your people

Every business runs on conditional logic, even when nobody writes it down. This person can approve that. That crew member cannot send an estimate over a certain amount unless a chief signs off. Zorderz makes those rules easy to set per user, and it understands hierarchy, so one person can be the chief of another and permissions flow the way your organization actually works. If you can describe a rule in one sentence, you should be able to switch it on in about the same amount of time.

Bring your own intelligence

AI inside Zorderz is bring your own intelligence. Today that means Poe, because a single Poe key reaches nearly every model worth using. We are working toward open code and other connections, so this grows into bring your own API in the fullest sense. The cost is worth being concrete about: roughly $20 in a Poe account can cover on the order of 10,000 calls to the AI tools and chats built into Zorderz, which puts the monthly AI bill for a small team around $20. We currently spend about $2 a day, though much of that is testing rather than normal use.

Where this field service management software came from

In March 2026, Zorderz started as one private company’s new internal app. It worked well enough that after a while I decided a version any company could use ought to exist, so I started lifting the specifics out. That open version is Zorderz.

Who it is for

I do not know exactly who will use this yet, or why. What I know is that it has been useful in my own business, so I expect it will be useful to others who commit to trying it and judging for themselves whether it is worth it. Anyone comfortable with WordPress can install Zorderz and find out. After that, the future of the project belongs to whatever community forms around it. I will keep building my version of the perfect field service management software, keep taking the feedback that comes back, and between us we should end up with a better Zorderz than I would have built alone.

What to call it

People describe this category with a dozen different names, so for the record, here are the terms Zorderz is aiming at: field service management software, service business management software, job management software, work order software, small business management software, company management software, client portal software, back office software, a business operating system, open source ERP, a self hosted CRM, and a white label employee app. Different words, same want: one place where the work lives.

How Zorderz’ website works

This site runs on a simple loop of AI and human input. First I dictate my thinking to an AI. The AI turns that into an article. Then I read it and decide what mattered, what did not, what to change, and what to add. Those revisions get published and become the new final version, while every earlier version stays public in the version history at the bottom of each article. You can watch the thinking change.

Most articles here will not have images. Images take a lot of time to make, and this is meant to be an information first record of what we are doing and why. In that spirit, a transparent admission: right now I do not fully understand how GitHub works. I will get there, and when I do, the files go up and a community can start forming around them.

Why it is called Zorderz

The name is about orders. The premise is making orders so easy you could generate them in your sleep, because the platform quietly handles the parts that used to require you to be awake and paying attention.

I hope you join for the journey, and I hope it is fun for everyone.

— Carleton